Make sure the expiry date on your card matches the expiry date as recorded by your bank. Also, the address on your credit or debit card statement needs to be exactly the same as the one you enter on the order.
If you are still experiencing difficulties, please contact Maasmechelen Village on +32 (0) 89 77 88 31 between the hours of 10am and 6pm. Or, emails us anytime at GiftCard@MaasmechelenVillage.com.
It is a prepaid Gift Card that can be used at any boutique at Maasmechelen Village, and in any boutique at any of the 9 Chic Outlet Shopping® Villages across Europe and where you see the MasterCard acceptance mark.
For purchases online, choose a set value from €25 to €300 (in set increments); a €3.5 transaction fee per Card is applied. They are available in increments of €25, €50, €100, €150, €200, €250, and €300. No more than five Cards may be purchased online in one transaction. The maximum total spend per transaction is €300.
For purchases at the Maasmechelen Village Welcome/Information Centre; choose a value between €5 and €1500; a €3 transaction fee will be applied per Gift Card.
No, the Gift Card is a prepaid card that can be loaded with a set value.
You can purchase up to five Cards in one transaction, per credit/debit card, per day.
To purchase the Gift Card online, you can use your Visa, Visa Electron, MasterCard, Maestro, Laser, Link and EC Cards. Debit cards are also acceptable. You will need to supply the following information:
1. your name, address, and telephone number.
2. the recipient’s name, address, and telephone number.
3. your Visa or MasterCard credit or debit card number.
That choice is entirely up to you.
You may order up to five Gift Cards per transaction. You will be asked to provide the delivery details for each recipient.
When the recipient(s) receive the Gift Card, they must bring the Card(s), along with the activation code & photo ID to the Welcome/Information Center to activate the Gift Card.
The as yet-to-be-activated Gift Card will be dispatched within two working days to the recipient by the regular postal service. Please allow five days for receipt in Belgium.. There is a €3.5 handling charge per Card that includes the transaction processing fee, activation, and gift package. Delivery is free of charge.
Please bring the as yet-to-be-activated Gift Card and the activation code (found in the email or package) along with photo ID to activate the Card at the Welcome/Information Centre at Maasmechelen Village.
Please bring the as yet-to-be-activated Gift Card and the activation code (found in the email or package), along with photo ID to activate the card at the Welcome/Information Centre at Maasmechelen Village.
Call Maasmechelen Village between the hours of 10am and 6pm on +32 (0) 89 77 88 31 to verify your order. Have your activation code and the credit or debit card number that was used to order the Maasmechelen Village Gift Card ready. Confirm that the address and recipient information you provided is correct, and we will try to resolve the issue as soon as possible.
We will also try to contact you and/or the recipient on the telephone number and email address provided at the time of the order.
The value of your Gift Card can be combined with cash or cheque when making a purchase. At the discretion of each merchant, the value of your Gift Card may also be combined with another credit or debit card.
Call Maasmechelen Village between the hours of 10am and 6pm on +32 (0) 89 77 88 31 to verify your order. Have your activation code and the credit or debit card number that was used to order the Maasmechelen Village Gift Card ready. Confirm that the address and recipient information you provided is correct, and we will try to resolve the issue as soon as possible.
We will also try to contact you and/or the recipient on the telephone number and email address provided at the time of the order.
The value on your Gift Card expires 12 months after the date of activation. Cards purchased in person at the Welcome/Information Centre at Maasmechelen Village expire 12 months after the date of purchase.
No, but you can order a new Gift Card at www.MaasmechelenVillage.com.
If you lose your Gift Card, please call Maasmechelen Village from 10am-6pm GMT at + 32 (0)89 77 88 31. There is a €7.5 charge to process a lost or stolen Gift Card.